Privacy Policy

This Privacy Policy explains how Element Partners (“we”, “us”) collects, holds, uses and discloses personal information. We intend to handle personal information in accordance with the Australian Privacy Principles where they apply to us.

When you submit an enquiry we collect your name, email address, phone number, area of interest, preferred contact method and any message you choose to provide.

We ask that you do not provide account numbers, tax file numbers, detailed financial records or sensitive financial documents through this website.

We use your information to respond to your enquiry, arrange a complimentary introductory conversation and, where you agree, introduce you to relevant professional service providers.

We may also use limited technical information (such as browser type and a non-reversible identifier derived from your connection) to protect the website against spam and misuse.

We will only share your personal information with a professional service provider for the purpose of an introduction with your consent.

Element Partners may receive referral fees or other commercial benefits from certain introductions, and some referred businesses may be related to Element Partners through common ownership or commercial relationships. Each provider handles your information under its own privacy policy.

Enquiries are stored in a secured database with access restricted to authorised personnel. We take reasonable steps to protect personal information from misuse, interference, loss and unauthorised access.

We retain enquiry information only for as long as reasonably necessary for the purposes described in this policy or as required by law, after which it is deleted or de-identified.

Where analytics tools are enabled, they will only be activated in accordance with applicable consent requirements.

You may request access to, or correction of, the personal information we hold about you by contacting us through the Contact page. We will respond within a reasonable period.

If you have a concern about how we have handled your personal information, please contact us. If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner (OAIC).